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If you’re interested in finding a new host and have SiteGround on your shortlist, you’ve come to the right place to figure out if it’s the ideal hosting solution for your website or app. From user SiteGround reviews to our own in-depth analysis of SiteGround’s performance, pricing, and features, we cover everything you need to know about the host.

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SiteGround review for 2021: What you need to know
SiteGround is one of those hosts people always mention in any “serious” hosting debate. With a solid reputation and a growing client base, there’s no doubt they’re a major contender in the world of heavyweight web hosting. But does this make them right for you? We’re going to help you answer that question with detailed analysis of the following:

📚 Table of contents:

SiteGround reviews: Pricing 💳
When looking for SiteGround reviews online, one of the first aspects people look for is the pricing, which makes sense, considering you’re committing to a hosting company for a lengthy period of time, potentially years or even decades.

Standard web hosting packages
There’s no reason to spend too much on your website or app hosting, so let’s take a look at what SiteGround costs, along with its different pricing packages:

  • StartUp: Starting at $3.99 per month (promo price) for one website, 10GB of space, 10k monthly visits, a free SSL, daily backups, a free CDN, email addresses, managed WordPress support, page caching, unlimited databases, and the option to add collaborators. You also get some bonuses, like spam protection, hardware redundancy, and options to add a shopping cart.
  • GrowBig: $6.69 per month (promo price) for unlimited sites, 20GB of space, 25k monthly visits, everything from the previous plan, on-demand backup copies, a staging module, and Ultrafast PHP.
  • GoGeek: $10.69 per month (promo price) for unlimited sites, 40GB of space, 100k monthly visits, everything from the previous plans, staging + Git, the highest tier of resources from SiteGround, white labeling for clients, and priority customer support.

The first thing that jumps out at you here is the differences between SiteGround’s entry prices and the renewal prices. SiteGround is known for offering budget-friendly options, but only when you’re first entering their ecosystem. You get the cheap rates if you sign up for a 12-month contract. The prices rise sharply after that.
You also might notice that SiteGround also offers what they call Managed WordPress Hosting plans, but those are the exact same prices as what you receive from the standard hosting packages. In fact, they don’t seem to offer anything extra in the Managed WordPress plans considering the regular hosting already has a one-click WordPress installation and all the security, caching, and update tools touted in the WordPress hosting.
WooCommerce hosting from SiteGround also has the same pricing. The main difference is that the WooCommerce plugin is already installed.
For the most part, these different kinds of hosting that SiteGround offers seem to only be an SEO play to get them ranking for all these popular search terms, but the product itself is the same. That is unless you want to get:

Cloud hosting packages
Cloud Hosting plans vary from the traditional shared hosting offerings by providing a fully managed hosting service, guaranteed server resources, and easy scaling with elements like expanding RAM and SSD space.
You’re able to configure your own cloud hosting experience or opt for one of the pre-made plans:

  • Jump Start: $100 per month for 4 CPU cores, 8GB of memory, 40GB of SSD space, and 5TB of data transfer.
  • Business: $200 per month for 8CPU cores, 12GB of memory, 80GB of SSD space, and 5TB of data transfer.
  • Business Plus: $300 per month for 12 CPU cores, 16GB of memory, 120GB of SSD space, and 5TB of data transfer.
  • Super Power: $400 per month for 16 CPU cores, 20GB of memory, 160GB of SSD space, and 5TB of data transfer.

Cloud hosting packages include reliable tools for webmasters who want full control of their hosting account, while still leaving most of it to run on its own in the background. For instance, all cloud hosting plans come with SSH and SFTP, dedicated IPs, free CDNs, daily backups, free SSL certificates, and collaboration tools.

SiteGround reviews: Features ⚙️
The features you receive from SiteGround depend on the type of hosting and pricing plan on which you decide. Overall, SiteGround provides standard hosting features, like one-click CMS installations, a multi-continent server network, and a certain amount of web space and monthly visits to host your websites on shared servers.

Basic web hosting features
Things like server capacity, number of allowed visitors, disk space, and other basic details we already mentioned in the pricing section above. However, to make this SiteGround review more scannable, here are all of SiteGround’s core features listed all in one place:

  • from one to unlimited sites allowed,
  • 10GB-40GB of disk space,
  • 10,000-100,000 visitors a month,
  • unmetered bandwidth,
  • free SSL certificates,
  • free CDN integration,
  • unlimited databases,
  • on-demand backup copies,
  • ultrafast PHP,
  • white label features for client sites,
  • 24/7 customer support.

But what are the unique features from SiteGround that make it worth considering as your hosting provider? Take a look below:

Free email accounts

the email client - SiteGround reviewsthe email client - SiteGround reviews

Even though every website owner probably needs email hosting, it’s not always something that’s included with all web hosting setups. For instance, if you’re hosting your site with Kinsta or WP Engine, then you also have to find a separate company to handle your email inboxes.
Luckily, SiteGround gives you email hosting included. In fact, it provides an unlimited number of email accounts for your organization, all for free.
This way, you’re able to make an email account like [email protected], then generate dozens of other accounts for other people in your organization. Each email account has 10GB of storage space, which is close to the 15GB of storage you’d get for a Gmail account. The main difference is that you have a far more professional-looking email when compared to the likes of @gmail.com, @yahoo.com, or @hotmail.com. Not to mention, SiteGround offers an option to upgrade storage space if needed.

Automated site backups
Similar to email accounts, site backups aren’t uncommon with hosting providers. Yet, many companies only offer website backups for a premium fee, or they require a manual backup, with the option for automation waiting behind a paywall.
Site backups have a significant impact on the security of your website, not to mention, your peace of mind. That’s why we believe that automated site backups are a must-have when seeking out hosting providers.
Thankfully, SiteGround seems to share our sentiment, as it provides automated site backups for all hosting accounts, even the basic StartUp plan.

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Those backups run the moment you configure your site on a server, and they continually save site versions in the background, leaving you to focus on other aspects of your business. Furthermore, the backups happen every day and you can store those daily backups for a total of 30 days until the oldest ones get deleted.
The backups store data from your:

  • Website
  • Email
  • Storage files

If you find a problem with your site or realize you’ve deleted something important from your website, file system, or email inbox, simply go into the SiteGround dashboard to restore a backup version from the past 30 days. SiteGround has a restore tool that’s free to use (some hosts make you pay to restore the backups), and it only takes a few clicks to implement the backup.

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As a bonus, the GrowBig and GoGeek plans (not the basic StartUp plan) offer an advanced on-demand backup system for creating five instant backups at any time. These require more of a manual approach but come in handy for those who would like to ensure a backup has occurred at a certain point in time. Individual on-demand backups are also available for sale.

Powerful caching
Caching works to reduce server strain, boost website loading speed, and increase the number of visitors your site can support, especially during traffic influxes. Caching isn’t a necessity for running a website. At least for smaller websites with minimal traffic. Yet, once you get to the point where you’re hosting thousands of media elements, large websites, and heavy traffic flows, caching is pretty much a requirement.
Unfortunately, many hosting providers don’t have any type of caching, or they only provide a caching tool in premium plans. With no caching from a host, the webmaster must install a third-party caching plugin, like one of the many options for WordPress. That’s not a problem, but it adds more pieces to your operation, and caching plugins often have a bit of a learning curve.
With SiteGround, on the other hand, you gain access to a SuperCacher feature, regardless of the plan you choose. This SuperCacher provides three levels of caching:

  • Level 1: A direct delivery NGINX caching process for all static content.
  • Level 2: A cacher for dynamic data, all powered by NGINX.
  • Level 3: A Memcache-based cacher that focuses on database query results.

supercachersupercacher

During our SiteGround reviews, we found that Level 1 and Level 2 caching options come with all SiteGround pricing plans; you don’t even need to click any buttons, since they’re activated once you create an account. The Level 3 database query caching is available for premium plans. It appears you can also turn this on for all plans if you reach out to SiteGround customer support.

Anti-hacking, spam protection, and other security features
Backups maintain a certain level of security by allowing you to retrieve older versions of your site should the website crash due to a cyberattack, accidental file deletion, or plugin conflict. However, backups only serve as insurance should something actually go wrong. The ultimate goal is to eliminate those problems to begin with, especially when it comes to malicious attacks.
Along with automatic daily backups and an anti-hack system that thwarts intruders and fixes vulnerabilities, SiteGround has the following security features built into its servers to improve your overall protection:

  • Isolated accounts on shared servers so that vulnerable accounts don’t affect your own.
  • Proactive patches and updates to maintain the highest level of security at all times.
  • Spam protection that automatically removes detected spam emails, while also providing you with filtering tools, quarantine zones, and statistics to understand the types of emails coming into your account.
  • Free SSL certificates to encrypt financial information for online transactions.

The SiteGround (Weebly) Website Builder
SiteGround doesn’t necessarily offer its own built-in site builder, but it has the next best thing: a complete integration with the Weebly site builder, all for free.
Although Weebly is lacking in website templates since its acquisition by Square, it’s still a wonderful drag-and-drop page designer for beginner and advanced users alike. You’re able to generate beautiful websites without installing a content management system, bringing together your design process into one module and removing the need to have any coding skills to make it happen.

page builderpage builder

You can choose from a large collection of content elements like videos, maps, and photos, while also dragging them into their proper spots without touching a line of code. Having said that, there’s also an area to punch in CSS or HTML coding if you’d like. Furthermore, the SiteGround connection to Weebly provides a smooth online store creation option for adding an online store theme, integrating a payment processor, and selling products online.

Exceptional developer tools
At this point, our SiteGround reviews of features and pricing plans have focused on the simplicity of hosting, quick integrations, and convenient built-in tools. But what about the professional developers out there?
We have good news because SiteGround also caters to developers who want more power, flexibility, and database management functionality.
Some of the included development components include:

  • FTP accounts.
  • Staging areas.
  • Pre-installed Git.
  • Custom PHP versions.
  • MySQL and PostgreSQL databases.

You may also be interested in:

SiteGround reviews: Performance 🏎️
The performance of your website host dictates how fast your sites load for customers, if you’ll have any problems with downtime, and whether or not you’ll have to worry about problems with large media elements.
Overall, a reliable web host has close to a 100% uptime guarantee, along with support for your media files with enough storage and processing speed to hold and serve them to users. Not to mention, you’ll want to find a website host that has speedy loading times; otherwise, you’ll find that some users simply leave your website or get annoyed by its slowness.
That’s why we ran detailed SiteGround performance tests with a temporary URL from the SiteGround customer support team. We installed a WordPress theme, loaded the site with content to simulate a real-world environment, then checked the SiteGround performance and uptime results using different server locations.
Here’s what we found:
SiteGround uptimes

SiteGround uptime 📶

August 2021
September 2021
October 2021

100%
100%
100%

SiteGround loading times

SiteGround loading times 🔃

East Coast, USA: 1.76s
West Coast, USA: 2.51s

London: 1.16s
Paris: 1.16s

Mumbai, India: 2.1s
Sydney, Australia: 4.09s

As you can see, SiteGround takes its uptime guarantee seriously. The company has seen that perfect number dip in the past, but it’s not that common. That’s why we can’t recommend SiteGround enough for those worried about their site going down at unplanned times.
As for loading times, the numbers are generally very good, with the exception of testing from servers located further away. So, users with primarily European and US audiences should have no problem with site loading speeds on SiteGround servers.

User SiteGround reviews (what people are saying) 📢
Following the crowd isn’t always the best choice, but it’s still nice to see what others think in terms of hosting providers. After all, most hosts don’t provide any type of free trial, so you’re left wondering if your current host has weaker performance or a less than desirable dashboard when compared to the competition.
That’s where user SiteGround reviews come into play. They allow us to see thoughts and experiences from real users (most of the time), while also tapping into details like missing features (maybe you don’t care about a certain feature) or repeated problems like bugs.
CodeinWP conducted a survey of hosting company customers to figure out what they had to say. Here are the results:

  • SiteGround received an average rating of 8.38/10 from survey respondents, making it one of the highest rated hosting companies from the survey.
  • 4.83% of the respondents currently use or have used SiteGround as a hosting provider.
  • SiteGround is the most popular web host in Spain, and the 2nd most popular in the UK.
  • 93% of survey respondents plan to extend their SiteGround hosting subscription when renewal time comes along.

Now let’s look at user reviews from around the internet:

  • With over 2,400 user reviews on HostAdvice, SiteGround has an average rating of 4.8/5. Its lowest rating, for pricing, comes in at 4.7, while it received an overall score of 4.9 for support, features, and reliability.
  • On G2.com, SiteGround boasts a 4/5 star average with over 127 total user reviews. Users often explain that they enjoy the customer support reps, pricing, and easy integration with WordPress and many other tools. Downsides mentioned often talk about how the promotional pricing lures you into a plan that’s not as competitive as other hosts. Other cons include limited website builder templates and lag times when the system is flooded with traffic.
  • Trustpilot rates SiteGround at 4.7/5 from a whopping 9,245 reviews. Pros often talk about SiteGround customer support and reasonable pricing. Cons generally outline past trouble when downgrading accounts, along with billing issues.

Conclusion on SiteGround in 2021 🤔
Is this the right web host for you?
From our top-to-bottom review of SiteGround hosting – and an analysis of what SiteGround users have to say – it’s clear that SiteGround is rather affordable, and it provides plenty of built-in tools for security, caching, site building, and email accounts. Pricing plans are reasonable with the proper amount of storage space, server resources, and visitor support. And the host has solid performance scores.
The only reason you might avoid SiteGround is if you’re worried about the promotional pricing going up to a price you don’t like, or maybe if you find the interface a little confusing. Other than that, we’d recommend it to anyone interested in hosting their website.

Let us know in the comments if you have any questions, plus what you think of SiteGround and their web hosting offer!


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Layout and presentation by Chris Fitzgerald and Karol K.